Privacy Statement - 9/12/2017

LogMeIn, Inc., and its subsidiary, GetGo, Inc, are committed to respecting your privacy. This privacy statement discloses the privacy practices for Tigrio (the “Service”), an IT performance monitoring software. If you have questions or feedback regarding this Privacy Statement or our privacy practices, please contact us at info@tigrio.net.

Contents

  1. Why is my information needed?
  2. What information do we gather/track and how is it used?
  3. With whom do we share information?
  4. How can I opt out of the collection, use and distribution of my information?
  5. How does you protect my information from loss, misuse or alteration?
  6. Who can I ask if I have additional questions?

1. Why is my information needed?

This Service Tigrio. Access to this Service may vary. You may be able to use the Service without creating an account. In some cases, you may need to establish an account to access all of the features of the Service, for use or authentication, or for other purposes. If you do establish an account, we will collect certain information that will allow us to identify you, for example, first name, last name, email address, mobile phone number, or similar information.

2. What information do we gather/track and how is it used?

PERSONAL INFORMATION: We may collect personal information in order for you to use this Service. We will use the personal information to provide, monitor and improve the Service and in accordance with this Privacy Policy. You may choose to provide us with your email address when you submit product specific feedback. SESSION INFORMATION: To provide, maintain and improve the Service, and to assist us with the analysis of product performance, we may collect information in the form of email addresses, full names, MAC addresses and anonymous feature usage data, and system or device data, as well as standard analytics and meta-data on in-session usage of the Service. We may perform analytics and use human or machine intelligence to provide summaries, reports or otherwise evaluate the performance of the Service.

3. With whom do we share information?

The content of your session while using the Service is confidential to you. We will only access, analyze, and use it to provide and improve the Service. We may utilize third party services to perform functions on our behalf in order to provide the Service. These third parties will only have access to the information as necessary to perform their functions, may not use the information for any other purpose, and in all cases must process the information in accordance with this Privacy Statement. We do not sell, trade or rent your personal information to third parties.

4. How can I opt out of the collection, use and distribution of my information?

If you choose to provide us with an email address when registering or submitting feedback about the Service we will use that email to respond to your comments and communicate with you about the Service. Please write to us at info@tigrio.net if you would like to opt-out from other marketing communications, discontinue your account or to ask for your information to be removed. This Privacy Statement is subject to change. If we are going to use your information in a manner materially different from that stated at the time of collection, we will post an updated version of the policy prior to the changes taking effect.

5. How do we protect your information from loss, misuse or alteration?

We use industry-standard efforts to safeguard the confidentiality of personally identifiable information, including encryption, firewalls and SSL (Secure Sockets Layer). Nevertheless, we remind you that no security measure is perfect.

6. Who can I ask if I have additional questions?

For additional inquiries about the privacy of your information, you can contact us via email at info@tigrio.net